Monday, 2 January 2012

Trial of Evening Support Services

Based on feedback received last year as we developed the MHC Technology Plan, we will evaluate the demand for evening IT Support Services.  For the Winter 2011 academic term we will expand Support Centre hours until 8:00 PM Monday through Thursday. We will track the number and the type of service requests we get during the evenings to determine if the demand warrants a permanent allocation of additional resources to support evening service.

Starting Tuesday January 3, 2011 the IT Support Centre will be staffed for walk-up, phone, and email support until 8:00 PM Monday through Thursday.



To report technology problems or for assistance, please contact the IT Support Centre.
- Walk up service at window by room B223

- Tel: 403.529.3899
- email:  callcentre@mhc.ab.ca